Refund policy

We are not required to provide a refund or replacement if you change your mind.
But you can choose a refund or exchange if an item has a major problem. This is when the item:
• has a problem that would have stopped someone from buying the item if they had known about it
• isunsafe
• is significantly different from the sample or description
• doesn’t do what we said it would, or what you asked for and can’t be easily fixed.
Alternatively, you can choose to keep the item and we will compensate you for any drop in value.
If the problem is not major, we will repair the item within a reasonable time. If it is not repaired in a reasonable time you can choose a refund or replacement.
Please keep your proof of purchase – e.g. your receipt.

What’s if I need to cancel my event booking?

All sales are final but if you cannot make it to a session please let us know at least 48 hours prior to your booked session and we will be happy to change your booking to another session if possible. 
A new event must be booked within the year or the tickets will be cancelled and forfeited. Please note we do not host workshops all year round and cancelations are at the buyers risk.